Terms and Conditions
For our site users please read our Terms & Conditions & Privacy Policy before using our site, as accessing or using our site binds the user to the following Terms & Conditions & to our Privacy Policy. The site is created & owned by The French Shoppe & are govern under the laws of the Commonwealth of Australia.
Pricing Policy
Prices shown on the Site are in Australian Dollars (AUD) and are inclusive of GST. Prices are subject to change & can be effective immediately upon posting onto the Site.
Return Policy
In the unlikely event you receive a faulty or incorrect product, please email lana@thefrenchshoppe.com.au within five days of receiving your parcel. Please include your full contact details and original invoice number as well as photos of the item being returned. Once we advise that a purchase may be returned we will issue you with a return authorization number.
Please choose your purchase carefully as The French Shoppe does not accept returns on sale items or for change of mind.
Items being returned must be in the original condition they were sent. Returns must be received within 14 days from confirmation of the returns approval.
Refunds will be credited to the original method of payment.
Once approval has been received from The French Shoppe, please pack up the goods using the original packaging and return to the below address, including the original tax invoice in the box. We recommend using Registered Post or trackable courier as The French Shoppe takes no responsibility for returned items lost in transit.
The French Shoppe
Shop 6
Aspects of Leura Arcade
166-168 The Mall
Leura, NSW 2780
Once the product has been returned to us we will assess the goods and either replace or issue a full refund. The cost of returning the goods will also be refunded if the product is deemed faulty.
Accuracy of information
We try to be as accurate as possible when describing our products & services on our Site, however, to the extent permitted by applicable law, we do not warrant that the product or service descriptions, colours, images & content available on our site are accurate, complete, reliable, current or error-free.
Changes
We may change our Terms & Conditions, other policies, prices, services and content on this site at any time without notice. It is up the user to read the Terms and Conditions on a regular basis. If you do not agree to any change, then you must immediately stop using the Site.
Copy Right & Trademarks
All rights, including copyright, in this website are owned by or licensed to The French Shoppe. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose. If you wish to use any images, logos or content,
please contact us here.
